Common Challenges
Stop Reinventing the Wheel
You’re solving the same issues over and over. Things fall through the cracks. You can’t scale because your business depends on what’s in people’s heads — not systems.
Why it Happens:
Without documented, repeatable processes, consistency breaks down and growth stalls. Most owners know they should systematize, but don’t know where to start.
How I Help:
Real Results:
I helped a service company reduce staff from 10 to 3 while increasing revenue — just by redesigning their process and putting a ticketing system in place.
A startup with a 40% return rate and 6-hour build time had no documentation or process control. I consolidated their hardware and software systems, introduced CAD and test-driven development, and implemented a formal onboarding and production process. Returns dropped below 1%, and the company scaled to $20M in revenue in under four years.
Another business was losing money and missing steps from customer intake to billing. I led a kaizen event to map their service process, reveal the breakdowns, and rebuild a more efficient system. Responsibilities became clear, customers were served on time, and revenue grew — with less effort.
See how I simplify chaos.